Mon – Fri | 8:00 AM – 5:00 PM
(508) 965-0046
For SumZero Customers · Installed Within Last 4 Years

Your SystemIs In. ProtectThe LaborBehind It.

SumZero Protect

You already have the equipment. The manufacturer covers the parts. This warranty covers the labor — diagnostic, repair, and refrigerant — for up to 10 years. When something breaks, we come out. You don't get a bill.

Labor covered, not just parts
Up to $5,000 aggregate
Transfers when you sell
Or call us: (508) 965-0046

Choose Your Term

Two Options. One Decision.

Both plans cover the same systems, the same labor, and the same $5,000 aggregate. The only difference is how long your protection runs.

5Year
$900

One-time payment · Per system · No annual fee

  • Diagnostic labor on any covered call
  • Repair labor — remove, replace, reinstall
  • Refrigerant when leak is permanently fixed
  • Thermostat labor up to $250 lifetime
  • $5,000 aggregate over the warranty term
Most Popular — Best Value
10Year
$1,400

One-time payment · Per system · No annual fee

  • Diagnostic labor on any covered call
  • Repair labor — remove, replace, reinstall
  • Refrigerant when leak is permanently fixed
  • Thermostat labor up to $250 lifetime
  • $5,000 aggregate over the warranty term

Each warranty covers one outdoor unit and its associated indoor components. If you have two separate systems (e.g., a heat pump and a furnace), each requires its own warranty.

What You're Buying

What Every Claim Covers

Diagnostic Labor

We come out, find the problem, diagnose it. That service call is covered — no charge to you.

Repair Labor

Remove the failed component, install the manufacturer-warranted replacement, get the system back running. The labor is covered.

Refrigerant

When a leak is permanently repaired or a covered component is replaced, refrigerant is included. Not covered for diagnostic-only visits.

Thermostat Labor

Labor to diagnose and replace a faulty thermostat. Covered up to $250 over the life of the warranty.

$5,000

Maximum aggregate coverage over the full warranty term. Per-system. Per-policy.

Coverage by System Type

Every System. Clearly Defined.

SystemWarranty Term
Heat Pumps & Cooling
Ductless Mini-Split Heat Pump10 YR
Multi-Zone Heat Pump System10 YR
Central Ducted Heat Pump10 YR
Central Air Conditioning (A/C)10 YR
Furnaces & Air Handlers
Gas Furnace10 YR
Oil Furnace10 YR
Water Heaters
Gas Water Heater — Chimney Vented5 YR
Oil Water Heater — Chimney Vented5 YR
Tankless Water Heater10 YR
Heat Pump Water Heater10 YR
Boilers
Oil or Gas Boiler — Floor Mounted, Chimney Vented10 YR
Condensing Gas Boiler10 YR
Indoor Air Quality
ERV / HRV Energy Recovery Ventilator5 YR
Whole-Home Humidifier5 YR
Whole-Home Dehumidifier5 YR
10 YRHigh-efficiency / modern systems
5 YRStandard / conventional systems

Process

How It Works

1

Call us — we pull your record

One call to (508) 965-0046. We look up your job in ServiceTitan, confirm the system you want covered, and confirm it's in good working condition. We do not issue a warranty on a system with a known, open problem.

2

Sign your warranty agreement

We prepare a warranty agreement with your system details — equipment type, model, serial number, install date, and coverage term. You receive it via email to sign digitally. Takes about two minutes.

3

Pay. You're covered.

Payment is collected at signing. Effective date is the date of purchase — coverage does not backdate to the install date. Your warranty certificate follows within 30 days.

4

When something breaks, call us first

Any repair must be performed by SumZero. Third-party repairs without our prior written approval are not covered. We dispatch the same way we always do — and the labor bill goes to the warranty, not to you.

Annual Maintenance Requirement

One Rule To Keep It Valid

Your warranty requires a professional inspection at least once a year. Miss the inspection and coverage on that system is at risk. Comfort Club is the easiest way to stay covered.

SumZero Zero Club Membership

Annual inspection that fulfills your warranty's maintenance requirement and creates a documented service record before any claim is filed. Priority service queue and preferred pricing on repairs included.

$99

Per System / Per Year

Full Transparency

What This Does Not Cover

This is a labor warranty, not a home warranty. It covers the labor to diagnose and repair the systems listed above. The following are excluded.

Systems Not Covered
Water filtration and softening systems
Electrical panels, wiring, and service upgrades
Plumbing — pipes, fixtures, water service
Sump pumps and drainage systems
Solar panels and battery storage
Gas fireplaces and wood stoves
Ductwork and air distribution
What Claims Don't Include
Routine maintenance — filters, cleaning, tune-ups
Parts — covered separately by the manufacturer
Repairs by any company other than SumZero
Pre-existing conditions at time of warranty purchase — if the issue is known today, this warranty does not cover it
Cosmetic issues: line hide, spray foam, insulation tape after year one
Acts of God: floods, lightning, power surges, freezing
Access and restoration costs — opening walls or floors
Full terms and conditions at sumzeroenergysystems.com/warranty/terms. Administered by Magellan Service Corporation. Disputes resolved by AAA arbitration.

Common Questions

FAQ

Heat pump compressors and inverter boards are the expensive failures — and they tend to show up between years 5 and 10, not year 1. That's exactly when the manufacturer's labor warranty has already expired and you're fully exposed. The system running fine today is not a reason to skip coverage. It's the reason you can still buy it.

Ready To Lock It In?

Call us now. We'll pull up your record, confirm your system is eligible, and walk you through the agreement in one call.